Frequently Asked Questions

You can contact our customer service through the contact form on our website or via the chat box at the bottom right of the page.

Sure. Lots of people in a relationship use sex toys, together or alone. As long as there's open communication, it can add something.

No stress. Start with something simple, like a pocket pussy or a torso. That way you can find out at your own pace what you like.

We've made a guide for beginners, with all the information you need to make a good choice. Click here for the guide!

Definitely. Our products are meant for adult men, and age plays no other part. As long as you feel comfortable, there's no "right" age for pleasure.

Look mainly at size, weight and functions. Want something small and handy? Or something lifelike and full-body? Our comparison tables show everything side by side.

We've made an easy overview where you can compare all Dailyplay products. Click here for the comparison page!

Dailyplay is a brand that offers sex toys and dolls for men. Our range includes masturbators, sex dolls and accessories such as cock rings.

Absolutely! Our storage bag gives you complete privacy and keeps it out of sight of prying eyes.

High-quality TPE.

TPE (thermoplastic elastomer) is soft and flexible, which gives a realistic feel. Silicone is slightly firmer, hypoallergenic and easier to clean. Both materials have their own advantages.

Yes, using water-based lube is recommended for a more comfortable experience and to protect the material.

Yes, you can use every Dailyplay masturbator and every doll both with and without a condom, and both with and without lube.

Yes! We've made a clear overview where you can compare all products easily. Click here for the overview!

You can't cancel, because we process your order straight away. Once you've received it, you can send it back unopened within 45 days using the form on the returns page.

Yes, we offer a 6-month manufacturer's warranty on our products. If something is wrong, contact our customer service for a suitable solution.

No, we don't have a physical shop or showroom

Yes, we understand how important privacy is. All orders are delivered in discreet packaging, with no product or brand name and no mention of the contents.

Parcels are sent with DHL.

Yes, once your order is shipped you'll receive a track & trace code to follow your parcel.

Yes, as long as the original plastic seal hasn't been opened you can send it back. Unfortunately we can't take back opened or used products.

If you receive a defective product, contact our customer service as soon as possible and include a photo. We'll make sure you get a suitable solution.

This is only possible with the torso and butt sex dolls. They come in a transparent plastic bag, so you can see the product first.

Return costs are for your own account, unless something is wrong with your order (for example damaged or wrong item delivered).

Register your return using the form at the top of the returns page. You'll receive a confirmation by email straight away with the return address and next steps.

Yes, all our products meet strict health and safety standards. We use high-quality materials and make sure they're safe and comfortable. For more information about our materials, see this page.

No, our name doesn't appear on your bank statement. The payment is processed under the letters DP to protect your privacy.

We take privacy seriously. Your data is stored securely and never sold. We only share what is needed with the parties that handle your order, such as the payment provider and DHL.

No, we understand how important privacy is. All orders are delivered in discreet packaging, with no product or brand name and no mention of the contents.

Every doll and masturbator comes with a detailed manual and a cleaning kit. After every use, clean the product with lukewarm water and a mild soap or a dedicated toy cleaner. Let it dry thoroughly and store it somewhere cool and dry, away from direct sunlight.​

Lying on its back, preferably on a soft surface such as a pillow or mattress.

A dry, dark spot such as a cupboard.

After every use. That keeps everything fresh and safe, and your toy lasts longer.

Use lukewarm water and a mild, unscented soap. Or better still: Dailyplay Toy Cleaner. No alcohol, bleach or harsh cleaning products: the material doesn't like them.

Preferably, yes. With TPE it's a smart move. After cleaning and drying, you can use a little cornflour or special renewal powder. That keeps the skin soft and stops it from feeling sticky.

Use a soft cloth and a drying stick. Drying it thoroughly prevents mould and odours.